Christmas Delivery
As we approach the festive season, there may be changes to our usual delivery timeframes. Our Experience Centre’s remain open on normal business days.
Rural addresses
For delivery of kitchen and laundry appliances before Christmas, orders must be placed by Thursday 12th December.
Metro addresses
For delivery of kitchen and laundry appliances before Christmas, orders must be placed by Friday 20th December.
Small appliances, cleaning products and accessories
For delivery before Christmas, orders must be placed by Tuesday 17th December.
We will continue to accept and deliver orders over the Christmas period, however, cannot guarantee pre-Christmas delivery outside of the above dates.
Our home delivery service in metro areas (Auckland, Wellington, & Christchurch) will be running on a limited basis across the Christmas & New Year period.
All services resume to normal on Monday 6th January.
We really appreciate your understanding over the festive period and wish you and your family a Merry Christmas.
Shipping
Miele will distribute the product/s to any location within New Zealand as specified in the order confirmation. A delivery charge of $12 will apply to any Miele Online Shop order under $95.
Online orders over $95 for Auckland, Wellington and Christchurch will be despatched free of charge. Please allow 4-5 working days for delivery, add 2 working days for delivery outside metropolitan areas.
A $199 delivery fee will apply to all non-metropolitan major domestic appliance orders and these deliveries will be a door to door, street level service.
Miele will use reasonable commercial endeavours to distribute the product/s within specified time periods. If Miele is unable to deliver the product/s (by reason of inventory shortage, transportation difficulties or otherwise), it will use reasonable commercial endeavours to do so within a reasonable period after the specified time period.
Miele is not liable for failed deliveries as a result of the supply of incorrect or inaccurate address details. Should Miele be required for whatever reason to re-distribute a product, a re-redistribution fee will be payable to Miele prior to the re-distribution of the product/s.