Due to increased pressure on our transport networks, we wish to advise that we are currently encountering delays and home deliveries outside of the Auckland Metropolitan area will take longer than our usual service periods.
Shipping
Miele will distribute the product/s to any location within New Zealand as specified in the order confirmation. A delivery charge of $12 will apply to any Miele Online Shop order under $95.
Online orders over $95 for Auckland, Wellington and Christchurch will be despatched free of charge. Please allow 4-5 working days for delivery, add 2 working days for delivery outside metropolitan areas.
A $199 delivery fee will apply to all non-metropolitan major domestic appliance orders and these deliveries will be a door to door, street level service.
Miele will use reasonable commercial endeavours to distribute the product/s within specified time periods. If Miele is unable to deliver the product/s (by reason of inventory shortage, transportation difficulties or otherwise), it will use reasonable commercial endeavours to do so within a reasonable period after the specified time period.
Miele is not liable for failed deliveries as a result of the supply of incorrect or inaccurate address details. Should Miele be required for whatever reason to re-distribute a product, a re-redistribution fee will be payable to Miele prior to the re-distribution of the product/s.